Cookie Policy

Our website and advertisements use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our service and advertisement offering.

A cookie is a small file of letters and numbers that we store on your browser if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  2. Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  3. We also use analytical cookies for our core business - advertising. Cookies allow us to see what works and what doesn't.

  4. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  5. Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and our advertising more relevant to users interests. We may also share this information with third parties for this purpose.

Pixels (also called beacons or tags)

Pixels are small invisible image files that are embedded in certain website pages or our advertisements. They can be used to collect information about your visit to that website page or to record the fact you opened an email. Your interest in the website, App or advertisement can then be logged and used for analytics or future advertising purposes.

Local Storage

Local storage files are created by our App to store information locally on your device. Local storage can be used to store more information and can be stored in a different location on your device to cookies. Local storage is normally used to speed up site functionality and remember your preferences.

Cookie Details

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

A. Cookies in Our Adverts

Opt-in for Cookies in Good-Loop Adverts

Let us track your donations and ad-watching with cookies? This raises more money for charity by picking more relevant adverts. You can opt-out at any time by clicking "no" on this page.

Details of Cookies used in Good-Loop Adverts

Cookie Name 1st Party or 3rd Party cookie Cookie Type Purpose Duration
DNT 1st Party Processes This records if you opt into or out-of Cookie consent. It is a simple on/off marker, and is not only completely anonymous but cannot carry any other information. 1 year
trkid 1st Party Marketing This is only used with consent. It is for tracking advert interaction and donations. 1 year
Segment markers 3rd Party Marketing These are only used with consent. They are for marking advertising segments and retargeting. 90 days

B. Cookies in Our Website or App

Cookie Name 1st Party or 3rd Party cookie Cookie Type Purpose Duration
The Cookies described in A above may also be used in the Website or App in the same way as described above.
analytics.js 3rd Party Analytical This is a Google Analytics cookie. It registers a unique ID that is used to generate statistical data on the use of our Site.

More information about Google Analytics can be found here

6 months

metrics.api.drift.com 3rd Party Processes

This is a Drift cookie designed for enabling user interactions with our site's Chat widget (provided by Drift). The Chat widget requests the user's name and email address for contact purposes. User consent for this is managed in the Chat widget itself.

More information about Drift can be found here

 Session
calendly.com 3rd Party Processes Calendly uses cookies to manage the book-a-call form on our website. 6 months
??facebook 3rd Party Analytical This is a Facebook cookie. It logs when Facebook users visit our site. More information about Facebook cookies can be found [here](??) ??duration
??hotjar 3rd Party Analytical This is a HotJar analytics cookie. It generates statistical data on the use of our site, such as which buttons get clicked. More information about HotJar can be found [here](??) ??duration

Consent To Use Cookies

Essential Cookies - Please note that we do not need your consent to store and access essential cookies on your device, although you can still block or delete them (see below).

Non-essential cookies - We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. Further, if you give your consent and then change your mind you can block or delete them (see below).

Third Party Cookies

Please note that the following third parties may also use cookies, over which we have no control. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Third-party advertising cookies cannot be used without your consent.

Refusing, Blocking And Deleting Cookies

You can block the use of cookies altogether by activating the relevant settings in your browser. For more information on how to manage the most popular browsers, please see below:

Please be aware that in order to use some parts of our site you will need to allow certain essential or functional cookies. If you subsequently block or delete those cookies, some aspects of our site may not work properly and you may not be able to access all or part of our site.

For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.

Should you have any questions about the cookies we use or regarding anything else in the policy then please contact our Data Protection Officer by email at .